Account recovery Hotmail [Closed]

Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,
I am trying to reset my hotmail password as I think someone is looking at my emails. When I tried to do it, I couldn't verify my identity as my secondary email address and mobile phone number I gave when I set it up are no more. I've started the recovery process giving a new secondary email address and I've just had an email from the Microsoft recovery team to that email address to say that this process has been cancelled. Why?
Lyne



1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,756
"Microsoft recovery team" sounds like a scam to me.

I would try to download Malwarebytes and scan your computer. Just Google the name for a download location.

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!