Account recovery Hotmail
Closed
Lyne
-
Jul 7, 2015 at 11:14 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 7, 2015 at 01:37 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 7, 2015 at 01:37 PM
Hello,
I am trying to reset my hotmail password as I think someone is looking at my emails. When I tried to do it, I couldn't verify my identity as my secondary email address and mobile phone number I gave when I set it up are no more. I've started the recovery process giving a new secondary email address and I've just had an email from the Microsoft recovery team to that email address to say that this process has been cancelled. Why?
Lyne
I am trying to reset my hotmail password as I think someone is looking at my emails. When I tried to do it, I couldn't verify my identity as my secondary email address and mobile phone number I gave when I set it up are no more. I've started the recovery process giving a new secondary email address and I've just had an email from the Microsoft recovery team to that email address to say that this process has been cancelled. Why?
Lyne
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1 response
xpcman
Posts
19528
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,824
Jul 7, 2015 at 01:37 PM
Jul 7, 2015 at 01:37 PM
"Microsoft recovery team" sounds like a scam to me.
I would try to download Malwarebytes and scan your computer. Just Google the name for a download location.
I would try to download Malwarebytes and scan your computer. Just Google the name for a download location.
