Cannot open the files in MS word from mail attachment

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i bought a new PC and cannot open the file attachment from my mail inbox.
so please kindly need your help.
thankyou

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Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
870
From Which mail you got this problem?
Which browser? did you use another browser and still issue persists?
You post your query in word forum.. please post in appropriate forum.