Black screen

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Wednesday October 8, 2008
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Hello,


I have a acer aspire 4738zg pc and when I press the start button it shows 'ACER' then it goes immediately into a black screen with something that looks like an underscore on the top left corner. When I get to this screen, the pc is unresponsive. When I press f8 nothing happens but f2 and f12 work for booting options. I once took it for repairs and had everything wiped and the windows they installed for me is windows 7 ultimate. How do I get my pc to switch on?
Thank you for your help.

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Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,925
It appears to be a hardware error and you will need to have a PC repair shop take a look at it.