Black screen

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Vuyi - 13 Jul 2015 à 06:42
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 13 Jul 2015 à 21:06
Hello,


I have a acer aspire 4738zg pc and when I press the start button it shows 'ACER' then it goes immediately into a black screen with something that looks like an underscore on the top left corner. When I get to this screen, the pc is unresponsive. When I press f8 nothing happens but f2 and f12 work for booting options. I once took it for repairs and had everything wiped and the windows they installed for me is windows 7 ultimate. How do I get my pc to switch on?
Thank you for your help.
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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
13 Jul 2015 à 21:06
It appears to be a hardware error and you will need to have a PC repair shop take a look at it.