Black Screen

Closed
Rahsaan - Jul 14, 2015 at 10:39 PM
 Rahsaan - Jul 15, 2015 at 06:05 PM
Hello,
My Laptop Was Updating And was Taking So Long That I Shut It Down During The Update, I Went To Turn It Back On And The Screen Was Black But The Keybroad Was On The Laptop Is Only Like 5 Days Old. And I Have A "Product Care Plan" But I never Put It On The Laptop, So If This Laptop Broken Can I Still Put It On And Not Be Charge? PLEASE ANSWER!!
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 15, 2015 at 04:55 AM
Hi

I suggest that you attempt restoring to factory settings.

What is the make and model?
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Hi and the laptop was Hp but I went back to the store and replace it.
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