Black Screen [Closed]

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 Rahsaan -
Hello,
My Laptop Was Updating And was Taking So Long That I Shut It Down During The Update, I Went To Turn It Back On And The Screen Was Black But The Keybroad Was On The Laptop Is Only Like 5 Days Old. And I Have A "Product Care Plan" But I never Put It On The Laptop, So If This Laptop Broken Can I Still Put It On And Not Be Charge? PLEASE ANSWER!!

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Monday February 1, 2010
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October 22, 2020
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Hi

I suggest that you attempt restoring to factory settings.

What is the make and model?
Hi and the laptop was Hp but I went back to the store and replace it.