Downloading Files

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Hello,

I am having trouble when trying to open downloaded files in Microsoft Word 2007. The files will not open in English but some foreign language. I have set my primary language under Microsoft User Tools to English (United States) but this problem has not been resolved. Can you please assist?

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Perhaps that the files your have downloaded were not written in English.
My w2 is written in English.
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11,293 > nmcnutt
What is w2?