Locked out of my computer

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Denise Handy - Jul 18, 2015 at 02:44 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 18, 2015 at 04:21 PM
Hello,

I can't get into my computer because I forgot my password. But I reset the password and I'm still getting nothing. Please help.

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jul 18, 2015 at 04:21 PM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

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