Can't restore laptop to factory settings

Closed
Anonymous143 Posts 2 Registration date Thursday July 30, 2015 Status Member Last seen August 2, 2015 - Jul 30, 2015 at 03:36 PM
Anonymous143 Posts 2 Registration date Thursday July 30, 2015 Status Member Last seen August 2, 2015 - Aug 2, 2015 at 10:55 PM
I have a gateway laptop and I'm trying to restore it to factory settings but I can't. It does not have the option to let me restore to factory settings. I tried pressing F8 and it entered the screen where I can supposedly can choose to recover it but the option is not there. I also tried doing it from the control panel but it was also not an option. I wanted to try going to gateway recovery management but that is not there/missing. Someone please help, I don't know what to do.

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Jul 30, 2015 at 05:00 PM
What model laptop do you have?
If it's an old model with Vista then you probably need a recovery CD.
0
Anonymous143 Posts 2 Registration date Thursday July 30, 2015 Status Member Last seen August 2, 2015
Aug 2, 2015 at 10:55 PM
It has windows 7. I dont know the model but its not very old. I have restored to factory settings before but now it doesnt have the option anymore.
0