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Can't restore laptop to factory settings

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Anonymous143 Posts 2 Registration date Thursday 30 July 2015 Status Member Last seen 2 August 2015 - 30 Jul 2015 à 15:36
Anonymous143 Posts 2 Registration date Thursday 30 July 2015 Status Member Last seen 2 August 2015 - 2 Aug 2015 à 22:55
I have a gateway laptop and I'm trying to restore it to factory settings but I can't. It does not have the option to let me restore to factory settings. I tried pressing F8 and it entered the screen where I can supposedly can choose to recover it but the option is not there. I also tried doing it from the control panel but it was also not an option. I wanted to try going to gateway recovery management but that is not there/missing. Someone please help, I don't know what to do.

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xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
30 Jul 2015 à 17:00
What model laptop do you have?
If it's an old model with Vista then you probably need a recovery CD.
Anonymous143 Posts 2 Registration date Thursday 30 July 2015 Status Member Last seen 2 August 2015
2 Aug 2015 à 22:55
It has windows 7. I dont know the model but its not very old. I have restored to factory settings before but now it doesnt have the option anymore.

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