Help with gateway w350i blue screen

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Registration date
Thursday July 30, 2015
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May 13, 2016
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Hello,

My mom gave me her old laptop to have for uploading pics of my daughter, one day it froze and when I restarted I tried the repair but it just lead me to a blue screen, I tried the hdd option with alt and f 10 and it brought me to a screen where It said windows files loading and now it's just black with the curser. I just want to be able to use this and I can't figure It out for the life of me. I'm just looking to get it started, help please!

My email It's ***@*** if anyone could shoot ***@*** some pointers I'd really appreciate it.

1 reply

Posts
90
Registration date
Thursday July 30, 2015
Status
Member
Last seen
May 13, 2016
26
Hi,

Restart the computer
Click Do not leave the F8
Choose safe mode
System Restore before the problem
Start
control panel
Recovery
Open System Restore
Choose Date before the problem

Good luck