Black screen problem

Closed
lexy doxq - Aug 7, 2015 at 01:54 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Aug 7, 2015 at 09:20 AM
Hello,

my asus pc screen wont work yet the power is on and everything is running but the screen is still black...was on when i was using it last night then all of a sudden it went off
Related:

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Aug 7, 2015 at 09:20 AM
Hello lexy doxq,

The problem that you have might be due to the failure of the video chip, which is responsible for video signal transmission. Sometimes, after much of a use and less cooling it gets unsoldered, its thermic paste is wiped out, therefore the laptop display doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Best of luck.
0