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My Dell Inspiron 14 3421 won't boot?!

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Syabil - Aug 7, 2015 at 09:35 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 7, 2015 at 08:25 PM
I attempted a factory reset on my Dell Inspiron 14 running Windows 10. It was stuck at 58% so I switched it off and on again and repeated the process. When it didn't work a second time I tried to do it again but it just gives me a blank screen right after the Dell logo every time. Is there anything I can do?
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xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Aug 7, 2015 at 12:45 PM
I suggest you borrow a Windows 10 install DVD and try to install from it. I appears that your restore partition is corrupted.

Good Luck
Syabil
Aug 7, 2015 at 02:18 PM
Will I need to enter a product key if I install it through a USB?
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824 > Syabil
Aug 7, 2015 at 08:25 PM
The upgrade is free if you have Win 7 installed on the PC.