Can account still be haked even after recovery of account

kspay1 Posts 1 Registration date Sunday August 9, 2015 Status Member Last seen August 9, 2015 - Aug 9, 2015 at 06:29 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 10, 2015 at 04:58 AM
Hi there. I recently discovered that my home PC had key logger virus and basically all my online account were haked. I had AVG running. However after getting all that fixed and costing me a fortune, my PC then proceeded to get a similar vrus. I then figured out it was every time I logged onto gmail through my google account. Similar things happened with my android device after I had to set it back to factory settings and started it with that google account. The problem that I am having is I currently have 3 gmail accounts, as one is personal, work and Uni gmail. I have changed passwords set up 2 verification settings. However I have relised that my main personal gmail settings I can only access through a incognito chrome browser, other wise it jyst keeps diverting me to one of my other email settings page. I cant see any forward addresses atached to it but I have been getting scam emails that state they are from myself and sent to myself, (email slightly different than regular) there would be 5 or 6 of these different email address and attached to these emails is 2 caterlogs both of which when clicking on the link send me to my gmail account for my other 2 gmail accounts? ???? Any ideas would greatly help me. Thanks everyone

1 reply

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,200
Aug 10, 2015 at 04:58 AM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag2 :
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on Full.

Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

9. Copy the url link obtained from Speedyshare and paste it here in your reply.

Moderator and Virus/Security Contributor