My Acer Aspire screen is blank

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T.R.Beck Posts 1 Registration date Wednesday 12 August 2015 Status Member Last seen 12 August 2015 - 12 Aug 2015 à 13:12
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 13 Aug 2015 à 05:32
I have an Acer Aspire. I was using it one day and it was working just fine but the next day the screen wouldn't turn on (I could hear the fans going and whatnot) but the screen is blank. I don't know what to do! -T

1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
13 Aug 2015 à 05:32
Hello T.R.Beck,

If can you can hear the fan of your laptop spinning, but you're unable to see anything on your display, the problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Cheers.

Western Digital representative