My Acer Aspire screen is blank

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T.R.Beck Posts 1 Registration date Wednesday August 12, 2015 Status Member Last seen August 12, 2015 - Aug 12, 2015 at 01:12 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Aug 13, 2015 at 05:32 AM
I have an Acer Aspire. I was using it one day and it was working just fine but the next day the screen wouldn't turn on (I could hear the fans going and whatnot) but the screen is blank. I don't know what to do! -T
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Aug 13, 2015 at 05:32 AM
Hello T.R.Beck,

If can you can hear the fan of your laptop spinning, but you're unable to see anything on your display, the problem that you have might be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Cheers.

Western Digital representative
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