Acer laptop not going past Acer loading screen

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Sour-Puppet Posts 3 Registration date Tuesday June 15, 2021 Status Member Last seen July 26, 2021 - Jun 15, 2021 at 09:31 PM
Sour-Puppet Posts 3 Registration date Tuesday June 15, 2021 Status Member Last seen July 26, 2021 - Jul 26, 2021 at 02:26 AM
Hello,

I have an Acer laptop, it just started 'fixing' an issue then went back to the loading screen and hasn't budged. I have tried pressing the on off button to reset it but it hasn't worked. Is there anything I can do to restart my laptop without erasing it?


Thank you

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1 response

Bob Dijks Posts 2704 Registration date Friday April 3, 2015 Status Administrator Last seen August 30, 2022   323
Jun 16, 2021 at 10:11 PM
Hello,

This sounds like a possible issue with the CMOS battery of your laptop, which could interrupt the startup process. I recommend you to take out the CMOS battery for a minute or so, put it back and fire up your laptop again. Replacing it for a new one could also help, they sell for very cheap on Amazon etc.

Search Google for your laptop's model and CMOS battery to see where the battery is located.

Hope this helps.

Bob

2
Sour-Puppet Posts 3 Registration date Tuesday June 15, 2021 Status Member Last seen July 26, 2021
Updated on Jun 17, 2021 at 02:57 AM
Thank you I'll definitely try this :)
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Sour-Puppet Posts 3 Registration date Tuesday June 15, 2021 Status Member Last seen July 26, 2021
Jul 26, 2021 at 02:26 AM
So I tried to replace the CMOS battery only to find its not there. I took apart my laptop, but couldn't see one anywhere... Is this normal? It's a travelmate laptop b116 series. I can't use the F10 key as the silicone spring is missing... Is there any other way around this or is my only option to take it in to a shop?
Thanks
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