Acer laptop not going past Acer loading screen

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Tuesday June 15, 2021
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July 26, 2021
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Posts
3
Registration date
Tuesday June 15, 2021
Status
Member
Last seen
July 26, 2021
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Hello,

I have an Acer laptop, it just started 'fixing' an issue then went back to the loading screen and hasn't budged. I have tried pressing the on off button to reset it but it hasn't worked. Is there anything I can do to restart my laptop without erasing it?


Thank you

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Friday April 3, 2015
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August 3, 2021
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Hello,

This sounds like a possible issue with the CMOS battery of your laptop, which could interrupt the startup process. I recommend you to take out the CMOS battery for a minute or so, put it back and fire up your laptop again. Replacing it for a new one could also help, they sell for very cheap on Amazon etc.

Search Google for your laptop's model and CMOS battery to see where the battery is located.

Hope this helps.

Bob

2
Thank you

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Posts
3
Registration date
Tuesday June 15, 2021
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Member
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July 26, 2021

Thank you I'll definitely try this :)
Posts
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Registration date
Tuesday June 15, 2021
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July 26, 2021

So I tried to replace the CMOS battery only to find its not there. I took apart my laptop, but couldn't see one anywhere... Is this normal? It's a travelmate laptop b116 series. I can't use the F10 key as the silicone spring is missing... Is there any other way around this or is my only option to take it in to a shop?
Thanks

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