Help with my facebook [Closed]

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47858
Registration date
Monday February 1, 2010
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October 22, 2020
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Hello,
When i log into my face book i get this message below,

(We've detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.
It's likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.
Over the next few steps we'll walk you through a security check to help secure your account, and let you log back in.)

I have already changed my password on the next step I am asked for the street name i lived on when i was 8 years old. (i never gave any of this information when I signed up) so they will not accept my answer.

I have been locked out for around 2 months now and cannot get any help through facebook.

Does anyone have a direct email for me to contact them.

Barbara

2 replies

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1
Registration date
Thursday June 11, 2015
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Member
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August 13, 2015

Hello what is your problem exactly?
Hi
I cannot access my Facebook, they have steps to help me through getting back into Facebook, the question they asked was where I lived when I was 8 years old. I never gave any information about this when I first signed into Facebook so the answer I am giving is not accepted.
They do not give me any other options to help.

I have changed my password but his still does not help.
Thank you for asking
Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
10,390
Looks like your account has been hacked
Try this:
First go to this page:,

Click on the below link. You can find all the information
https://www.facebook.com/hacked

http://www.facebook.com/help/security

https://www.facebook.com/help/149190625213449
https://www.facebook.com/help/1058033620955509
If your Account Has Been Hacked And You Have Access To your Login Email
  • Go here: https://ssl.facebook.com/help/contact.php?show_form=hacked_self_recovery

If your Account Has Been Hacked And Your Login Email Has Been Changed
If Your Account Has Been Hacked and You Don't Have Access To Your Login Email
Click on security then on Hacked accounts