My display is black and nothing else [Closed]

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My display is black and nothing else [Closed]

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rama - Aug 15, 2015 at 06:58 AM
xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
Status: Contributor
Last seen: June 15, 2019

- Aug 18, 2015 at 07:49 PM

Hello, when i opened my laptop this morning the display is just dark with a faint brightness. the windows logo sounds comes, and the later if i press alt+f4 and enter the windows shuts down. the laptop was working good last night and it didnt fall down or hit anywhere. i dont know what the problem might be. please tell me how to fix this display problem. (im using dell inspiron 15r 3521, win 8.1 32-bit, 2gb ram 500gb hdd, intel hd graphics installed)

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xpcman · Answer 1 · 2015-08-18T19:49:51-0400

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xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
Status: Contributor
Last seen: June 15, 2019

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Aug 18, 2015 at 07:49 PM

Did you try using F12 to start the Dell Hardware Diagnostics?

I suspect you have either a motherboard or screen failure.

Goof Luck

My display is black and nothing else [Closed]

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