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My display is black and nothing else

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rama - Aug 15, 2015 at 06:58 AM
xpcman Posts 19531 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 18, 2015 at 07:49 PM
Hello, when i opened my laptop this morning the display is just dark with a faint brightness. the windows logo sounds comes, and the later if i press alt+f4 and enter the windows shuts down. the laptop was working good last night and it didnt fall down or hit anywhere. i dont know what the problem might be. please tell me how to fix this display problem. (im using dell inspiron 15r 3521, win 8.1 32-bit, 2gb ram 500gb hdd, intel hd graphics installed)



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xpcman Posts 19531 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,830
Aug 18, 2015 at 07:49 PM
Did you try using F12 to start the Dell Hardware Diagnostics?

I suspect you have either a motherboard or screen failure.

Goof Luck
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