Return Sony VAIO to Factory Settings when f10/alt+f10 doesn't wo

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MEGD - 30 Aug 2015 à 17:15
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 30 Aug 2015 à 17:23
Hello,

I have tried to return my Sony VAIO to Factory Settings using F10 repeatedly on boot up and Alt+F10 on boot up once and again repeatedly. Neither works. The laptop will only boot up to windows. Is there anything else I can try?
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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
30 Aug 2015 à 17:19
You recovery image has probably been damaged.

Try a recovery cd which you may get from Sony.

Good luck
Do the recovery disks cost money when requesting from Sony?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > MEGD
30 Aug 2015 à 17:23
I don't know, I don't work for Sony. But if it does cost money, it's better than a dead computer.