Return Sony VAIO to Factory Settings when f10/alt+f10 doesn't wo

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MEGD - Aug 30, 2015 at 05:15 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Aug 30, 2015 at 05:23 PM

Hello,

I have tried to return my Sony VAIO to Factory Settings using F10 repeatedly on boot up and Alt+F10 on boot up once and again repeatedly. Neither works. The laptop will only boot up to windows. Is there anything else I can try?

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1 response

Answer 1 / 1

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Aug 30, 2015 at 05:19 PM

You recovery image has probably been damaged.

Try a recovery cd which you may get from Sony.

Good luck

MEGD
Aug 30, 2015 at 05:21 PM

Do the recovery disks cost money when requesting from Sony?

Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > MEGD
Aug 30, 2015 at 05:23 PM

I don't know, I don't work for Sony. But if it does cost money, it's better than a dead computer.

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