Secret question

[Closed]
Report
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,



I would really appreciate your help as soon as possible, I'm struggling with my email i can't sign in anymore in computer, because it say I must put on my secret question for example "what is your favourite uncle name" and i did it many times it doesn't work.
my name is Bontle Semau i am an South African but now i have almost 2 years in Germany. my email is ***@***.

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,910
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret question

Click on password helper

Fill in the form

Good luck