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Secret question

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bontle - Sep 1, 2015 at 07:10 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 1, 2015 at 07:19 PM
Hello,



I would really appreciate your help as soon as possible, I'm struggling with my email i can't sign in anymore in computer, because it say I must put on my secret question for example "what is your favourite uncle name" and i did it many times it doesn't work.
my name is Bontle Semau i am an South African but now i have almost 2 years in Germany. my email is ***@***.
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Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Sep 1, 2015 at 07:19 PM
Go to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret question

Click on password helper

Fill in the form

Good luck
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