My external drive wont open

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Enny - Sep 6, 2015 at 08:01 AM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Sep 6, 2015 at 07:29 PM

Hello,

My external drive takes a long time to open and when it finally opens i cant access the files,all the files have question marks on them,i don't wont to lose those files please help

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1 response

Answer 1 / 1

xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Sep 6, 2015 at 07:29 PM

I suggest you try to access the drive from a different computer. You might also try a Linux computer since Linux will sometimes read a hard drive that Windows will not.

Good Luck

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