Problems with my Acer Aspire NEED HELP

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I have an Acer Aspire 7741Z-5731 laptop. I have windows 10 and messages keep showing up like System Thread Exception Not Handled. And File:\Boot\BCD. And recently unmounted_Boot_Volume... Someone please help

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Posts
2054
Registration date
Thursday October 23, 2014
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Member
Last seen
February 28, 2017
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Hello Skylersmama702,

Your laptop is new and came with Windows 10 or the OS it's additionally installed and the laptop is old? If you have made recently upgrade to Win 10 I hope that you have made a repair disc before that.
If you haven't, try to find a Windows repair disk and to boot from it. If you don't possess CD I would suggest you to make a bootable USB on another PC and try to repair your system with it.
If you have the option, restart the machine into Safe mode. If it lets you into it, open the Command Prompt and enter the commands mentioned below followed by Enter each of them:
/FixMbr
/FixBoot
/ScanOs
/RebuildBcd

One thing more - check within the BIOS menu for storage and make sure that AHCI mode is enabled.

Cheers.