Problems with my Acer Aspire NEED HELP

Closed
Skylersmama702 Posts 1 Registration date Tuesday September 8, 2015 Status Member Last seen September 8, 2015 - Sep 8, 2015 at 11:07 PM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Sep 10, 2015 at 11:00 AM
I have an Acer Aspire 7741Z-5731 laptop. I have windows 10 and messages keep showing up like System Thread Exception Not Handled. And File:\Boot\BCD. And recently unmounted_Boot_Volume... Someone please help
Related:

1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Sep 10, 2015 at 11:00 AM
Hello Skylersmama702,

Your laptop is new and came with Windows 10 or the OS it's additionally installed and the laptop is old? If you have made recently upgrade to Win 10 I hope that you have made a repair disc before that.
If you haven't, try to find a Windows repair disk and to boot from it. If you don't possess CD I would suggest you to make a bootable USB on another PC and try to repair your system with it.
If you have the option, restart the machine into Safe mode. If it lets you into it, open the Command Prompt and enter the commands mentioned below followed by Enter each of them:
/FixMbr
/FixBoot
/ScanOs
/RebuildBcd

One thing more - check within the BIOS menu for storage and make sure that AHCI mode is enabled.

Cheers.
0