Only black screen with pointer shows

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Hello, today I was scanned my laptop with k7 total security trail version.. It shows lot of disinfection.. After completing all those it ask to reboot. But after reboot nothing to display on my laptop.only black screen with pointer shows..can anyone help me to fix this problem..



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Posts
47367
Registration date
Monday February 1, 2010
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Moderator
Last seen
September 1, 2021
11,111
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck