How to recover data from WD 1TB External Disk

Closed
Report
Posts
1
Registration date
Tuesday September 29, 2015
Status
Member
Last seen
September 29, 2015
-
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
-
have tried to Install EaseUS Data Recovery . I have followed the steps :- SELECT TYPES OF LOST FILES but I can't even see my WD Passport Drive , How am I going to recover the data.

Pls let me know is there any other alternative to retrieve all my important documents.

2 replies

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,277
If you can't see your drive neither will any recovery software see it.

Your drive is damaged!

I suggest you consult a qualified technician who has the necessary hardware to transfer your data to another media.

Good luck
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
152
Hi Passport,

I am sorry for the difficulties caused by the My Passport drive. Sadly, there is a chance that the drive is damaged. It was a right move to try a software recovery tool, but if the damage is physical, there is almost nothing you can do. Are there any strange noises coming from the drive? Is the drive visible in Disk Management or in Device Manager? Have you tried the drive on another PC and with another USB cable? I recommend you to boot from a Linux Live CD and try to access your data from there. If there is no progress and the data is really important, contact a Data Recovery Company.

Hope this helps


Western Digital Representative