WD Passport Hard Drives not getting recognised

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3606
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Monday September 1, 2014
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February 20, 2017
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Hello,
I am using 2 WD Passports from quite some time earlier there was no problem but from past 2 weeks i am facing a serious problem as my both hard drives are not working i mean my Mac Book Air and Mac Book Pro are not recognising the hard drives so i could not able to use them at all. Please give me some solution regarding this issue



1 reply

Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
151
Hi Mohan,

Right now both WD My Passports are not displayed in Disk Utility? If they are missing, this could indicate some power related issue, because it is unlikely both drives to fail simultaneously. Are you using different cable for every drive? If you are using one cable, change it. If you have the option, connect the drives on a Windows PC and check if they are going to be recognized.

Hope this helps