Boot problem

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reda8 Posts 1 Registration date Saturday November 7, 2015 Status Member Last seen November 7, 2015 - Nov 7, 2015 at 04:48 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Nov 9, 2015 at 03:21 AM
Hello..
I have Dell N5010,I cant boot my windows for anything,repair,restore,etc..
when I press f12 then press CD/DVD or any options nothing happened,just still on blank screen.

1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Nov 9, 2015 at 03:21 AM
Hi Reda8,

Please open BIOS and check if the hard drive is correctly recognized. If it is missing, try booting from a Windows installation drive. Firstly you should change the Boot Order, placing CD-DVD on first place. If you have tried all those options, please check if the installation drive is booting correctly on another PC.
There may be an issue with your hard drive. If the laptop is under warranty, contact the reseller.

Hope this helps

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