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Screen and sound turn off randomly in game,tower still has light

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Pritomoni - Nov 20, 2015 at 01:41 PM
 Pritomoni - Nov 23, 2015 at 05:52 AM
Hello,
My screen randomly turns off while in-game, sometimes after 5min but also after 1h.
I have changed the graphics card but it didn't change anything.

I have an AMD Radeon (TM) R9 390 Series
CPU is Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz
My RAM is 16 GB
I have 2tb memory


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1 response

Answer 1 / 1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Nov 20, 2015 at 03:02 PM
You could have a memory issue.

I suggest you Google "PC memory testing" to find a memory testing program and use it to test your memory.

Do you have a quality PC power supply. A cheap/low power supply can result in crashes like this.

It could be a motherboard issue but this is something that is difficult to diagnose.
0
Pritomoni
Nov 21, 2015 at 07:43 AM
Thanks for the quick response.

I did the memory test from Windows, Windows said that there were no problems.

My power supply is a Nexus RX-7000s.

My PC is almost 3 years old and I have this problem for over a year. I visited the shop but they couldn't fix it.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827 > Pritomoni
Nov 21, 2015 at 12:48 PM
time to change the motherboard.
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Pritomoni
Nov 23, 2015 at 05:52 AM
Ok thanks I will do this and let you know about the result, but it will be in 2016.
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