After hard reset of grand prime 4G

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iamdinesh Posts 69 Registration date Tuesday December 4, 2012 Status Member Last seen March 9, 2018 - Nov 23, 2015 at 01:32 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 23, 2015 at 04:36 AM
i just hard reset my device and than when I reboot my device it is asking for the id I login last and now I don't remember the email id (username) is there any way I can start this phone without email id or with a different email id..
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Nov 23, 2015 at 04:36 AM
Greetings,

I would love to help you, but you must be able prove that you are the phone's legitimate owner and you can't. Everyday mobiles are stolen, although you may be honest, we do not wish to help potential criminals.

Please refer to the following FAQ regarding your phone's unlocking:

https://ccm.net/faq/1038-why-ccm-doesn-t-help-unlock-mobile-phones-smart-watches-or-sim-cards

Regards

Moderator
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