External hard drive Lost files

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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015 - Nov 26, 2015 at 02:31 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Dec 4, 2015 at 05:43 AM
Hello,

Hello,

I moved 2 folders to my external hard drive and it was successfully done , however after few weeks I plugged the external hard drive and unfortunately both folders are not accessible . and shows as files and can not access it .



kindly assist as I need these folders .

Kind regards
Related:

6 responses

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 27, 2015 at 01:42 AM
Hello Jidhafsy,

please try to run check disk in command prompt:

Go to start-->in search box type "cmd.exe" without quotes and in the list appear cmd.exe right click on it-->run as admin.

Type chkdsk F: and press enter. ( If your drive is F: otherwise change into required drive.

Post back!
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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015
Nov 27, 2015 at 04:28 AM
Hello Dear ,

I have done that without any result.

Regards
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 27, 2015 at 04:36 AM
what do you mean by without any results?


Try chkdsk /f C:

S.M.A.R.T Test for Hard drive:

Go to start--> Run--> cmd-->Type wmic(enter key)-->Type diskdrive get status(enter key)-->ok(good)
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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015
Nov 27, 2015 at 11:51 AM
I mean I did not get the files back after the given operation .
I tried the second option Test for hard drive the result was ok = good

any other suggestions
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 27, 2015 at 11:17 PM
Did you mean your hard disk recognized but the files not accessible?

If yes, then follow the procedure:

Go to start and type

cmd

Now right click on it and select run as administrator

Now run this command


attrib -h -r -s /s /d g:\*.*

where g refers to your external hard drive letter

this should unhide your files
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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015
Nov 28, 2015 at 05:10 AM
The folders are visible but not accessible
I tried the given command but no change .

Regards
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 29, 2015 at 11:52 PM
Try to change the drive letter of the drive in Disk management and check whether you able to access now.
1
Just to be clear .
I can access the external hard drive but not the 2 folders in the image
do you still want me to change the letter ?
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jazzfisherman Posts 7 Registration date Tuesday November 24, 2015 Status Member Last seen November 27, 2015 3
Nov 27, 2015 at 01:29 AM
I think these folders got corrupted. so first you should try to run an antivirus scan on your computer. so if you have then it will be removed.
after scanning your computer, you need to run recuva software to recover your folders.
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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015
Nov 27, 2015 at 11:52 AM
I have done that . but the antivirus did not deduct any threat .
I also tried running recuva and recovered few folders .
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jidhafsy Posts 6 Registration date Thursday November 26, 2015 Status Member Last seen November 28, 2015
Nov 27, 2015 at 11:55 AM
Guys further to add in the issue which I am facing
First of all when I faced the issue . both folders where appearing and not accessible with message : T:\ refers to a location that is unavailable .
but now its not appearing , Its just the image which I uploaded .

Thanks all for the prompt support

Regards
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Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Dec 4, 2015 at 05:43 AM
Hello,
# Download USB Fix

Launch it, a shortcut will be created on your desktop.

Choose "Clean" option.
A pop-up will follow
Connect all your external data sources to your PC (Usb keys, sd cards external drives, etc...)
Once you're ready, click "OK".
While cleaning, you will lose access to your desktop, but this is normal.

The numbers of analyzed and infected elements are displayed.

# Copy/paste the report here.

Tutorial : http://www.en.usbfix.net/2014/02/usbfix-tutorial-clean-option/


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