Acer Aspire E5-511 / E15 malfunctioning keyboard

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jj440 Posts 1 Registration date Saturday 28 November 2015 Status Member Last seen 28 November 2015 - 28 Nov 2015 à 16:04
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 28 Nov 2015 à 16:20
Hi there.

laptop only months old. has worked fine until keyboard malfunctioned today out of nowhere. now just a few keys work as they should, others are totally unresponsive and some were even outputting the wrong thing altogether but now appear to be unresponsive too. tried a few things but no joy. if anyone has known solution or whatever id be very grateful.

Thank you!
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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
28 Nov 2015 à 16:20
Can you test the laptop using an external USB keyboard?
A successful test would point to a mechanical/electrical problem with the internal keyboard. The only way to fix it would be replacement of the internal keyboard.

Good Luck