Acer Aspire E5-511 / E15 malfunctioning keyboard

[Closed]
Report
Posts
1
Registration date
Saturday November 28, 2015
Status
Member
Last seen
November 28, 2015
-
Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hi there.

laptop only months old. has worked fine until keyboard malfunctioned today out of nowhere. now just a few keys work as they should, others are totally unresponsive and some were even outputting the wrong thing altogether but now appear to be unresponsive too. tried a few things but no joy. if anyone has known solution or whatever id be very grateful.

Thank you!

1 reply

Posts
19532
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,900
Can you test the laptop using an external USB keyboard?
A successful test would point to a mechanical/electrical problem with the internal keyboard. The only way to fix it would be replacement of the internal keyboard.

Good Luck