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James5858 Posts 1 Registration date Saturday December 12, 2015 Status Member Last seen December 12, 2015 - Dec 12, 2015 at 05:48 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 12, 2015 at 06:03 PM
I have recently resetted my laptop to a earlier time where I don't remember my administrator password member my master password

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 12, 2015 at 06:03 PM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Resetting to an earlier time should not require a password.

Best regards

Moderator