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Saturday December 12, 2015
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December 12, 2015
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47365
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Monday February 1, 2010
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June 2, 2021
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I have recently resetted my laptop to a earlier time where I don't remember my administrator password member my master password

1 reply

Posts
47365
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
June 2, 2021
10,502
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords

Resetting to an earlier time should not require a password.

Best regards

Moderator

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