My pc shutdown when I connect my lan rj-45 cable

Alicia - Dec 17, 2015 at 01:25 PM
 Alicia - Dec 18, 2015 at 09:19 AM

Can you please help me? My pc shutdown when I plug my Ethernet cable.

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Dec 17, 2015 at 04:29 PM
1. Have you tried a different ethernet cable?? That would be the first thing I would do.

2. Have you tried bypassing the router and going directly to the modem?

3. Have you tried plugging everything associated with this setup into:

a: A different powerstrip?
b: A different wall outlet?

4. Have you installed new network chipset drivers.

5. Have you restored your computer to a check-point before the problem started?

Good Luck
Hello, thank you for your response. Looks like the problem is within the nic that is inside the motherboard because I installed a separate nic and everything start working fine.