My pc shutdown when I connect my lan rj-45 cable [Solved/Closed]

 Alicia -

Can you please help me? My pc shutdown when I plug my Ethernet cable.

1 reply

Registration date
Wednesday October 8, 2008
Last seen
June 15, 2019
1. Have you tried a different ethernet cable?? That would be the first thing I would do.

2. Have you tried bypassing the router and going directly to the modem?

3. Have you tried plugging everything associated with this setup into:

a: A different powerstrip?
b: A different wall outlet?

4. Have you installed new network chipset drivers.

5. Have you restored your computer to a check-point before the problem started?

Good Luck
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Hello, thank you for your response. Looks like the problem is within the nic that is inside the motherboard because I installed a separate nic and everything start working fine.

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