Dell Inspiron 5555 laptop does not respond [Closed]

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Thursday October 23, 2014
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Hi, I have a dell Inspiron 5555 laptop. When I log in to my laptop, the home page is up but when I click on any of the buttons, they are unresponsive. Please help.


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Posts
2067
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
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Helo Dave,

Can you please, give me more detailed info regarding the error that your laptop has. When did the desktop freezing occur? Was there any power outage while the laptop was still on or did you hit it by mistake somehow? Has been spilled something over? What type of OS does your laptop have?
If you work with Windows, please try to reboot your laptop in Safe Mode and open the Command prompt as an administrator. Once you are there, you have to enter the following command:
chkdsk /r
Then press Enter and wait for the system to repair the errors of your hard drive if there are any.

Hope this helps. Keep me posted what happened.