Problem of startup in laptop [Closed]

Report
-
Posts
19614
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
-
Hello,

I purchased a new hp laptop just a few days back,when i hit the power button the laptop starts and only shows the windows logo and then a blank scree comes after that when i long press it turns off and then when i again press the start button my notebook works fine. I know this is weird but it persists everytime

1 reply

Posts
19614
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
2,604
I suggest you return it for factory servicing.

Good Luck
So u think it is a hardware problem?
Posts
19614
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
2,604 > munny
No, I think it's a BIOS issue that the factory should fix.