Problem with Privacy

Closed
tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016 - Jan 9, 2016 at 07:04 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 12, 2016 at 06:12 AM
Once i open my Computer today and i found some files deleted
i found that was From the Program and the folder still in my Computer but i cant find it i found a short Cut in some were but i still cant open it its Locked my Security promotion Dunno how to fix it i found that the program cleaned Privacy Traces erased 695 file but i cant restore it help me to restore it? You can see the photos i Inflicted

Related:

4 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 10, 2016 at 05:47 AM
Sorry but your message does not make any sense.

Please rephrase and explain clearly your issue in good English.

P.S. What do you mean by "inflected"?
0
tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 10, 2016 at 03:44 PM
this mean i added photos and my english is bad sorry
0
tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 10, 2016 at 03:49 PM
My problem is i lost some folders but i found a quick access For one of them when i checked the properties i saw the normal location for the hidden folder and when i tried to open it Unable to open folders. getting a pop-up "You don't currently have the permission to acces this folder".
but i am using Microsoft account and i don't have another Users in my computer i think this problem from The Advanced system care.
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 10, 2016 at 04:26 PM
I suggest you contact Advance System Care, see this link:

http://www.iobit.com/en/advancedsystemcarepro.php?__c=1
0
tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 10, 2016 at 05:59 PM
i contacted with them they told me windows error
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163 > tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 10, 2016 at 06:11 PM
I suggest that you get a better explanation.

Adanced system care is not a software I would recommend.

I suggest you use this tool to recover your files:

https://ccm.net/downloads/security-and-maintenance/5003-recuva/

I also suggest that your computer is infected with virus.

If you wish further help, let me know.
0
tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 11, 2016 at 06:07 AM
How i can know the virus in my Computer ? and how to remove it
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163 > tahahussein15 Posts 5 Registration date Saturday January 9, 2016 Status Member Last seen January 11, 2016
Jan 11, 2016 at 04:24 PM
Because Advance System removed spyware, they usually come back.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag3 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5. Click on Full.

Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

https://authentification.site

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 12, 2016 at 06:12 AM
Hello,

Thanks for the report.

As I suspected, your computer has 37 malware including a vicious trojan as well as adware and spyware which even Malwarebyte will not remove.

Unfortunately, as a CCM moderator, although I could, I am not allowed to help you further. The reason is that you are using a Windows activator hacking tool which is not legal.

Sorry
0