System crashed

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lash - Jan 11, 2016 at 05:23 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 11, 2016 at 11:55 AM

Hello,

ai iam using windows 7.as i was downloading somw software my comuter suddenly went off nd turned black screen.When i restartes only i see is black screen.Can you suggest a solution for this.

System crashed
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1 response

Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jan 11, 2016 at 11:55 AM

Have you attempted to start in Safe Mode? (using F8 after you see Windows Logo). Then restore the system to a data and time before you downloaded the virus.

Good Luck

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