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MagicJack not working due to damaged 8-pin cable from USB device

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rgranvold Posts 1 Registration date Monday January 11, 2016 Status Member Last seen January 11, 2016 - Jan 11, 2016 at 10:53 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 11, 2016 at 04:34 PM
My Magic Jack quit working. I see the reason is the 8-pin cable is damaged at one end with the plug pulled loose. This is is the connection between the router port and the MagicJack USB ported unit. I have hooked up as a replacement a 8-pin Cat. 5E cable but the Magic Jack connection has not reactivated and I now get a voice prompt to call Magic Jack customer service. Help!
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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 11, 2016 at 04:34 PM
Hello

I suggest that you call Magic Jack customer service.

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