Dell welcome screen never comes up

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twlove Posts 2 Registration date Friday January 15, 2016 Status Member Last seen January 18, 2016 - Jan 15, 2016 at 05:31 PM
mukhtarkiani Posts 2 Registration date Tuesday January 19, 2016 Status Member Last seen January 20, 2016 - Jan 20, 2016 at 03:49 AM
I updated the driver on my pc after rebooting and the windows xp logo] was seen but the welcome screen never come up .

Windows is loading because I hear the system sounds but screen is blank .I tried the F2 and F12 I can read all of that but no change with windows screen.I rebooted many times.I dont have any bacuo or recover cd to do a re-stall I just got the desktop few months ago was in big mess and just about had it 3/4 right.

I would love any help I can get I dont know much about xp plus it is a dell and not supported so that made it a big headache.Plan it get it going and give to my Mother in law. Facebook and games is her limit> We both on limited income so a free computer sound great.We both would be very thankful for all ideas

1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Jan 15, 2016 at 05:53 PM
Try booting into "safe mode" (press F8 after you see the Windows logo) and then change the screen resolution and or revert the video driver to the last version. In general driver changes on an older computer have no practical value. They are more likely to have negative impacts than positive.

Good Luck
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twlove Posts 2 Registration date Friday January 15, 2016 Status Member Last seen January 18, 2016
Jan 18, 2016 at 01:51 AM
Thank-you for you help but with the screen blank I am not able to see that it is in safe mode or change anything.
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mukhtarkiani Posts 2 Registration date Tuesday January 19, 2016 Status Member Last seen January 20, 2016 1
Jan 20, 2016 at 03:49 AM
go to BIOS settings and fix it over there, hopefully that will help
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