Seagate External HDD not working after fall

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gopal - Feb 4, 2016 at 01:10 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 5, 2016 at 01:49 PM

Hello,

My 1 TB Seagate accidentally fall from my hand. The Green Light glows up in External HDD and spinddle is also moving/revolving. But it doesn't showing in my computer. Went to devmgmt.msc. It shows it but not able to assign any drive letter to it. Neither its allowing to format the same.

Please help.

Volume information for this disk cannot be found
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1 response

Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Feb 4, 2016 at 01:29 PM

The read/write heads were damaged in the fall. This is not something you can fix. I suggest you buy a new external dive.

Good Luck

gopu123 Posts 3 Registration date Thursday February 4, 2016 Status Member Last seen February 4, 2016
Feb 4, 2016 at 10:53 PM

I have bought a new HDD.. But i need only one Folder as backup.. Is there anyway to recover it?

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828 > gopu123 Posts 3 Registration date Thursday February 4, 2016 Status Member Last seen February 4, 2016
Feb 5, 2016 at 01:49 PM

You might try freezing the drive and then quickly trying to access the data. Just be sure to seal the drive in a plastic bag before placing in the freezer for a few hours,

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