External hard drive not working

Closed
alexasrat Posts 1 Registration date Monday February 1, 2016 Status Member Last seen February 1, 2016 - Feb 1, 2016 at 06:36 AM
jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 - Feb 5, 2016 at 01:30 AM
I have a 1TB wd external hard drive and it worked properly until today I plug it the computer detects it but nothing comes on my computer

2 replies

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 154
Feb 2, 2016 at 03:41 AM
Hi Alexasrat,

I am sorry for any inconveniency cause by your Western Digital drive. Please open Disk Management and check if the drive appears. Does it have a drive letter and a correct file format? Do you have valuable data on the drive?
Open Device Manager and search for your drive under USB devices. Uninstall it, restart the PC and plug the drive back in. I recommend you to try the drive with another USB cable and on another PC.

Hope this helps

0
jollym124 Posts 98 Registration date Wednesday January 21, 2015 Status Member Last seen March 28, 2017 24
Feb 5, 2016 at 01:30 AM
Try this
Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right panel showing the drive ribbons, look for the ribbon which represents your external Toshiba.
It will have no drive letter and will be labelled as "Raw" with no drive name.

Right-click that ribbon and choose "Change Drive Letter & Paths".
Click "Add".
Choose a letter.
Click 'OK' and wait for the drive letter to be assigned to that drive.
0