External hard drive not working

Closed
alexasrat Posts 1 Registration date Monday 1 February 2016 Status Member Last seen 1 February 2016 - 1 Feb 2016 à 06:36
jollym124 Posts 98 Registration date Wednesday 21 January 2015 Status Member Last seen 28 March 2017 - 5 Feb 2016 à 01:30
I have a 1TB wd external hard drive and it worked properly until today I plug it the computer detects it but nothing comes on my computer

2 responses

R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
2 Feb 2016 à 03:41
Hi Alexasrat,

I am sorry for any inconveniency cause by your Western Digital drive. Please open Disk Management and check if the drive appears. Does it have a drive letter and a correct file format? Do you have valuable data on the drive?
Open Device Manager and search for your drive under USB devices. Uninstall it, restart the PC and plug the drive back in. I recommend you to try the drive with another USB cable and on another PC.

Hope this helps

jollym124 Posts 98 Registration date Wednesday 21 January 2015 Status Member Last seen 28 March 2017 28
5 Feb 2016 à 01:30
Try this
Control Panel > Admin Tools > Computer Management > Disk Management

In the bottom-right panel showing the drive ribbons, look for the ribbon which represents your external Toshiba.
It will have no drive letter and will be labelled as "Raw" with no drive name.

Right-click that ribbon and choose "Change Drive Letter & Paths".
Click "Add".
Choose a letter.
Click 'OK' and wait for the drive letter to be assigned to that drive.