Black screen.....still :( Solved/Closed

Question

Hello, 

I have tried your fix but mines still black. The fan is working and so are the lights I just still have a black screen. I really need my PC back for my studies. Can you please help me?

Configuration: Windows / Chrome 48.0.2564.109

dannyds · Answer

Hi Purplebunny,

If you are using windows 10, you can follow the instructions given here: 

https://support.microsoft.com/en-us/sbs/windows/troubleshoot-black-screen-or-blank-screen-errors-79bcd941-5c32-5da9-9a99-9ed1a53b0d94?ui=en-US&rs=en-US&ad=US

purple-bunny · Answer

I still have nothing. It won't even start up. All I have now is the fan whirring and the lights flashing but no display. I can't sign in the screen is just.....well, dead!!

I am using windows 10 but the link you sent me, can't help me, but thank you for trying :).

Is there anything else I can try?

purple-bunny · Answer

Hi Danny,

Thank you for the email. Although it didn't work, I did try your original fix, but with a twist (sort of). I turned on my computer and held the on button for around 2 minutes, then I switched the computer on straight away. It worked :) It's on :).

Thank you so much for your quick reply and help, I could kiss you right now he he xx

Thank you kindly Purple-Bunny :) x

Black screen.....still :(

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