Connex Slim Book won't turn on

Closed
tChakabva - Sep 13, 2021 at 01:09 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 - Sep 13, 2021 at 03:35 AM
Hello,
my connex Slim Book won`t turn on. When connected to the charge, charging light is working properly but the on light only blinks briefly and disappears.

Help


System Configuration: Android / Opera 56.1.2254.57583

1 reply

David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen October 7, 2021 6,940
Sep 13, 2021 at 03:35 AM
Hello, try this first:
  • Disconnect everything. Remove your power cord (from the PC or laptop). Push the start button 2-3 times to eliminate remaining current. Reconnect everything. Push the start button. A slight variation on this solution is to remove your power cord (from the PC or laptop) and hold the Power On button for 30 seconds to 1 minute and then connect the power cord back again. Turn it on to see if the problem persists.


If that doesn't work, it sounds like it could be a battery issue (but not powering up even whilst connected to power is odd).

I'd try contacting the Connex help center as they should be able to offer more device specific help.

Regards
David Webb

Content Editor and Community Manager - CCM.net

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