Connex Slim Book won't turn on

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3172
Registration date
Monday November 25, 2019
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September 20, 2021
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Hello,
my connex Slim Book won`t turn on. When connected to the charge, charging light is working properly but the on light only blinks briefly and disappears.

Help


System Configuration: Android / Opera 56.1.2254.57583

1 reply

Posts
3172
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
September 20, 2021
6,486
Hello, try this first:
  • Disconnect everything. Remove your power cord (from the PC or laptop). Push the start button 2-3 times to eliminate remaining current. Reconnect everything. Push the start button. A slight variation on this solution is to remove your power cord (from the PC or laptop) and hold the Power On button for 30 seconds to 1 minute and then connect the power cord back again. Turn it on to see if the problem persists.


If that doesn't work, it sounds like it could be a battery issue (but not powering up even whilst connected to power is odd).

I'd try contacting the Connex help center as they should be able to offer more device specific help.

Regards