Password issue

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azucar*morena Posts 1 Registration date Thursday February 25, 2016 Status Member Last seen February 25, 2016 - Feb 25, 2016 at 07:22 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2016 at 04:18 AM
Can't get into my laptop.. I made a password, because my son goes Into it when hes not allowed to and I forgot it.. Can I reset it or is there any way I can get help?

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Feb 26, 2016 at 04:18 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator
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