My mp3 player wont work properly
Closed
Esme
-
2 Mar 2016 à 17:35
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 9 Mar 2016 à 10:34
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017 - 9 Mar 2016 à 10:34
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1 response
KY_WD
Posts
2053
Registration date
Thursday 23 October 2014
Status
Member
Last seen
28 February 2017
122
9 Mar 2016 à 10:34
9 Mar 2016 à 10:34
Hello Esme,
Be sure you have checked that the device works properly. Please, go in the Device Manager to see if it gets detected under Other devices or Disks, if you work with Windows. Also, try to restart the computer and enter the BIOS menu while it starts. The player should be shown under the USB ports if it is being recognized at a physical level. If you have the option, I would recommend you to connect it to different computers with different operating systems to see if it gets recognized there. If recognized, try to scan it with a manufacturer's tool designed to test the health status of the external storage devices. If your MP3 player is not recognized anywhere, it may has been damaged.
Hope I gave you some ideas. Cheers.
Be sure you have checked that the device works properly. Please, go in the Device Manager to see if it gets detected under Other devices or Disks, if you work with Windows. Also, try to restart the computer and enter the BIOS menu while it starts. The player should be shown under the USB ports if it is being recognized at a physical level. If you have the option, I would recommend you to connect it to different computers with different operating systems to see if it gets recognized there. If recognized, try to scan it with a manufacturer's tool designed to test the health status of the external storage devices. If your MP3 player is not recognized anywhere, it may has been damaged.
Hope I gave you some ideas. Cheers.
