Toshiba does not go to the home screen
Closed
Plz help my computer plz
-
14 Mar 2016 à 11:47
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 16 Mar 2016 à 04:03
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 16 Mar 2016 à 04:03
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1 response
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
16 Mar 2016 à 04:03
16 Mar 2016 à 04:03
Hi there,
When you see the manufacturer screen, is it possible to press any button and open the BIOS menu? If you are able to open it, check if the hard drive is correctly recognized. If you are not able to open the menu or the hard drive is not recognized I would suggest you to call the manufacturer’s technical support, especially if the laptop is under warranty.
If the PC is running normally BIOS should be accessible without problems. If accessing it is a problem, there may be a RAM memory or a motherboard issue. Please, let me know if there is any progress.
Hope this helps
When you see the manufacturer screen, is it possible to press any button and open the BIOS menu? If you are able to open it, check if the hard drive is correctly recognized. If you are not able to open the menu or the hard drive is not recognized I would suggest you to call the manufacturer’s technical support, especially if the laptop is under warranty.
If the PC is running normally BIOS should be accessible without problems. If accessing it is a problem, there may be a RAM memory or a motherboard issue. Please, let me know if there is any progress.
Hope this helps
