Toshiba does not go to the home screen [Closed]

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When I switch on my toshiba laptop it has the normal toshiba leading innovation but with no loading symbol at the bottom of the screen and it does not go to the home screen. Plz help

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Posts
3613
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
139
Hi there,

When you see the manufacturer screen, is it possible to press any button and open the BIOS menu? If you are able to open it, check if the hard drive is correctly recognized. If you are not able to open the menu or the hard drive is not recognized I would suggest you to call the manufacturer’s technical support, especially if the laptop is under warranty.
If the PC is running normally BIOS should be accessible without problems. If accessing it is a problem, there may be a RAM memory or a motherboard issue. Please, let me know if there is any progress.

Hope this helps