Dell Inspiron laptop Closed

Question

Hello,
I have an Inspiron laptop 1500 (?).  Sorry, I don't have it in front of me.  My active desk top shut off and now it will turn on but if I try to open anything it locks up the entire machine.  I'm sure it's some kind of virus but I have no idea what to do.  Any help would be greatly appreciated.

Thanks.

eviewcam · Answer

hi,
try this link to download an antivirus software:
https://ccm.net/downloads/
you will get a multitude of softwares, but install only one among them.
then scan for virus.

Dell Inspiron laptop

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