Using edge browser when connecting to internet message to call [Solved/Closed]

Report
-
 JudyT -
Hello,

Message said to call 844 332-2448 that I had dangerous virus and cannot log on internet. Just keep repeating message. I can use chrome browser with no problem. What should I do to get rid of this problem?

3 replies

Posts
23434
Registration date
Saturday January 17, 2009
Status
Contributor
Last seen
April 1, 2020
6
Hello,

Greatis have a new tool: Edge Reset Button

Maybe this could solve the problem.
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 3988 users have said thank you to us this month

Thanks, I have finally solved the problems however I appreciate your help. Deleted the temp files and cookies and installed new antivirus software so hopefully will prevent from happening in the future.
Posts
51402
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 27, 2020
14,480
I suggest you don't call, it's a scam.

Delete all of your temporary files and cookies in Edge.

I also suggest that your computer does not have sufficient protection against hackers.
I think I have solved the problem. Deleted the cookies and temp files. I have also installed new antivirus software. Appreciate your help. Thanks