Help with black screen problem [Solved/Closed]

Report
Posts
1
Registration date
Friday April 29, 2016
Status
Member
Last seen
April 29, 2016
-
 s70012 -
Thank you for your support, My Acer 3960-2900 has a black screen, i can hear the fan but can't hear the HDD powering up...earlier i unplugged the power cord removed the battery and installed new memory but nothing then when i plugged everything back in, all i had were 2 lights in front I wanted to be sure that it was the correct error that i am getting so i unplugged the power cord and the one light with the symbol of a battery went out now the only light remaining is the one with the symbol of a light bulb....does this mean it is still the mother board?

thank you
Bob

1 reply

Posts
19541
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,598
Did you try to start it with the old memory?
thank you so much that was it i was sent the wrong memory stick after installing the new ones it came right up

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!