I am hoping someone can have an idea on what's going on. For the last 10 days or so I have an issue. I work over the phone with a Magic Jack Go, have never had this issue till now. Every incoming call cuts off and drops at 6.5 minutes. All internet cables and even modem were swapped out, troubleshooted w internt provider and then days with Magic Jack. Turns out it is some app or program that is doing this, and I have tried to find it to no avail. Have de-activated firewall, antivirus, windows defender, ultrasurf VPN, unistalled driver booster, driver updater from iobit and no change. Urgent as I have been unable to work, cannot have dropped calls as am phone interpreter. I am in deep trouble. Can anyone please help or suggest?
If every call is dropping at 6.5 minutes, then it sounds like it is working as programmed. Make certain the configuration of such doesn't shut the connection down after a period of time.
Did you recently change a wireless router or gateway?