Help! Laptop has black screen and won't turn on!

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Createmagic - Jun 1, 2016 at 01:33 AM
 Blocked Profile - Jun 1, 2016 at 08:39 AM
My laptop ( msi gt60) will not turn on.
I shut it down normally but now when I turn it on, the screen stays black, but the lights in the keyboard turn on and the fan is really noisy.

I tired to remove the battery, and before it was shutting off after 30 seconds. Now it has been running for a good 5 minutes, but still nothing on the screen. I tired to connect to an external monitor and nothing happened. I also tried cleaning the fan.

The battery cord itself has also been not connecting sometimes and you have to wiggle it to connect it. Maybe it can't get a charge?
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1 response

Blocked Profile
Jun 1, 2016 at 08:39 AM
Hi there,

I would try reseating the memory.

remove all power and battery.

Flip it over and there may be a flap which you can remove to reveal the memory modules.

take them out, give the laptop a good blow and put them back in again.

try booting now.