Cannot get into my yahoo account

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KellyCoolK

Posts: 2
Registration date: Monday June 27, 2016
Status: Member
Last seen: June 27, 2016

- Jun 27, 2016 at 05:17 PM
Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

- Jun 27, 2016 at 05:21 PM

I have tried everything to get into my account and cannot because my new phone number is matching somebody elses phone number and the yahoo sign in help site does not ask me the security questions. Is there a phone number for yahoo or does anyone have any suggestions?

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Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,312
Jun 27, 2016 at 05:21 PM

Hello

Please read both paragraphs of this CCM How to:

https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account#alternate-e-mail-or-phone-number-changed

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