Laptop won't go to login screen [Closed]

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19674
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Wednesday October 8, 2008
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Hello,
I have a Dell Inspiron 17 5000 and when I turn it on it only show a dell logo and that's it, it's just stuck there, no loading signal or anything

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19674
Registration date
Wednesday October 8, 2008
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Contributor
Last seen
June 15, 2019
6,049
can you run the Dell hardware diagnostics? I think it's F11.
Do you have to be signed in to run the hardware diagnostic?
I did the diagnostic and it is the hard drive that is the problem
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19674
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
6,049 > Carter
you can order a hard drive from Dell which includes a copy of Windows. The the quickest way to restore your system.