Dell laptop boot issues

Solved/Closed
Report
-
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
-
Hello,

My dell latitude will not boot past dell screen, it just keeps repeating itself. I currently run windows 7 32 bit. I recently switched back to 7 from 10. Please help, I'm broke and can't afford to buy another computer lol!

10 replies

Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Did You try to put the computer in safe mode with networking?(You turn on the computer then immediately, start holding the F8 key pressed until the Advanced Boot Menu appears. Press the Up Arrow or Down Arrow key to highlight Safe Mode with Networking, then press Enter.)
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

Yes, I did that, bios setup, diagnostics test and that came out good. IDK what's next to do, seems like I've done everything.
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

I just want to restore to factory Burbank make it to f8 or start screen.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Ok.. You have to use system restore.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
ill explain
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
1.Turn on the computer and immediately press the F8 key repeatedly until a startup menu opens.
2.From the Advanced Boot Options Menu select Safe Mode with command prompt and press Enter.
3.At the command prompt, type rstrui.exe, and then press Enter.
4.Read and respond to the screens to restore the system.

Hope it helps.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Tell me if it works.
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

It doesn't work!
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
DELL ONLY
1.Restart your computer.
2.When the Dell logo appears, press F12 key on the keyboard several times to open the One-time Boot menu.
3.Use the down arrow key on the keyboard to select Diagnostics and press the Enter key.
4.Follow the on-screen prompts and answer them appropriately to complete the assessment.
5.Write down any error codes listed
6.Use the Dell Interactive Support Agent(English only) to get information about ePSA or PSA diagnostic error codes.

If you have a serious computer error, this will get very hard.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Did it work?
>
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017

Everything passed on the diagnostics test, but f8 still won't work, I can't get to safe mode.
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

Everything passed on the diagnostics
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

it says no diagnostic utility partition was found
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
Do you have the dell cds?
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

No, I sure don't!
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

Can someone please help me before I do something I don't want to do like sell it lol?
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
sell it piece by piece :)

jk
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
try taking apart the computer and getting the hard drive.
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5 >
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017

you said your not going to buy a new computer but can you buy a new hard drive (get one with warranty if i doesn't work)
Posts
8
Registration date
Saturday July 23, 2016
Status
Member
Last seen
July 25, 2016

I can't afford it right now
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
ill search for hard drives in your location and give me a price limit if u want
Posts
252
Registration date
Saturday July 23, 2016
Status
Member
Last seen
April 20, 2017
5
what is your dell latitude version #