Dell laptop boot issues
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Jtino
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Jul 23, 2016 at 03:09 AM
Helper.NeedHelp Posts 253 Registration date Saturday July 23, 2016 Status Member Last seen August 22, 2022 - Jul 25, 2016 at 03:44 AM
Helper.NeedHelp Posts 253 Registration date Saturday July 23, 2016 Status Member Last seen August 22, 2022 - Jul 25, 2016 at 03:44 AM
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10 responses
Helper.NeedHelp
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Jul 23, 2016 at 04:13 AM
Jul 23, 2016 at 04:13 AM
Did You try to put the computer in safe mode with networking?(You turn on the computer then immediately, start holding the F8 key pressed until the Advanced Boot Menu appears. Press the Up Arrow or Down Arrow key to highlight Safe Mode with Networking, then press Enter.)
Jtino
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Jul 23, 2016 at 04:15 AM
Jul 23, 2016 at 04:15 AM
Yes, I did that, bios setup, diagnostics test and that came out good. IDK what's next to do, seems like I've done everything.
Jtino
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Jul 23, 2016 at 04:17 AM
Jul 23, 2016 at 04:17 AM
I just want to restore to factory Burbank make it to f8 or start screen.
Helper.NeedHelp
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Jul 23, 2016 at 08:16 AM
Jul 23, 2016 at 08:16 AM
Ok.. You have to use system restore.
Helper.NeedHelp
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Jul 23, 2016 at 08:16 AM
Jul 23, 2016 at 08:16 AM
ill explain
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Helper.NeedHelp
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Jul 23, 2016 at 08:19 AM
Jul 23, 2016 at 08:19 AM
1.Turn on the computer and immediately press the F8 key repeatedly until a startup menu opens.
2.From the Advanced Boot Options Menu select Safe Mode with command prompt and press Enter.
3.At the command prompt, type rstrui.exe, and then press Enter.
4.Read and respond to the screens to restore the system.
Hope it helps.
2.From the Advanced Boot Options Menu select Safe Mode with command prompt and press Enter.
3.At the command prompt, type rstrui.exe, and then press Enter.
4.Read and respond to the screens to restore the system.
Hope it helps.
Helper.NeedHelp
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Jul 23, 2016 at 09:20 AM
Jul 23, 2016 at 09:20 AM
Tell me if it works.
Jtino
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Jul 25, 2016 at 02:46 AM
Jul 25, 2016 at 02:46 AM
It doesn't work!
Helper.NeedHelp
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Jul 23, 2016 at 09:29 AM
Jul 23, 2016 at 09:29 AM
DELL ONLY
1.Restart your computer.
2.When the Dell logo appears, press F12 key on the keyboard several times to open the One-time Boot menu.
3.Use the down arrow key on the keyboard to select Diagnostics and press the Enter key.
4.Follow the on-screen prompts and answer them appropriately to complete the assessment.
5.Write down any error codes listed
6.Use the Dell Interactive Support Agent(English only) to get information about ePSA or PSA diagnostic error codes.
If you have a serious computer error, this will get very hard.
1.Restart your computer.
2.When the Dell logo appears, press F12 key on the keyboard several times to open the One-time Boot menu.
3.Use the down arrow key on the keyboard to select Diagnostics and press the Enter key.
4.Follow the on-screen prompts and answer them appropriately to complete the assessment.
5.Write down any error codes listed
6.Use the Dell Interactive Support Agent(English only) to get information about ePSA or PSA diagnostic error codes.
If you have a serious computer error, this will get very hard.
Helper.NeedHelp
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Jul 24, 2016 at 08:13 AM
Jul 24, 2016 at 08:13 AM
Did it work?
Jtino2016
>
Helper.NeedHelp
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Jul 24, 2016 at 12:48 PM
Jul 24, 2016 at 12:48 PM
Everything passed on the diagnostics test, but f8 still won't work, I can't get to safe mode.
Jtino
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Jul 24, 2016 at 12:53 PM
Jul 24, 2016 at 12:53 PM
Everything passed on the diagnostics
Jtino
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Jul 24, 2016 at 01:10 PM
Jul 24, 2016 at 01:10 PM
it says no diagnostic utility partition was found
Helper.NeedHelp
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Jul 25, 2016 at 01:22 AM
Jul 25, 2016 at 01:22 AM
Do you have the dell cds?
Jtino
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Jul 25, 2016 at 02:46 AM
Jul 25, 2016 at 02:46 AM
No, I sure don't!
Jtino
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Jul 25, 2016 at 02:44 AM
Jul 25, 2016 at 02:44 AM
Can someone please help me before I do something I don't want to do like sell it lol?
Helper.NeedHelp
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Jul 25, 2016 at 03:27 AM
Jul 25, 2016 at 03:27 AM
sell it piece by piece :)
jk
jk
Helper.NeedHelp
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Jul 25, 2016 at 03:27 AM
Jul 25, 2016 at 03:27 AM
.
Helper.NeedHelp
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Jul 25, 2016 at 03:32 AM
Jul 25, 2016 at 03:32 AM
try taking apart the computer and getting the hard drive.
Helper.NeedHelp
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>
Helper.NeedHelp
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Jul 25, 2016 at 03:34 AM
Jul 25, 2016 at 03:34 AM
you said your not going to buy a new computer but can you buy a new hard drive (get one with warranty if i doesn't work)
Jtino
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Jul 25, 2016 at 03:38 AM
Jul 25, 2016 at 03:38 AM
I can't afford it right now
Helper.NeedHelp
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Jul 25, 2016 at 03:40 AM
Jul 25, 2016 at 03:40 AM
ill search for hard drives in your location and give me a price limit if u want
Helper.NeedHelp
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Jul 25, 2016 at 03:44 AM
Jul 25, 2016 at 03:44 AM
what is your dell latitude version #